Last updated: 4 November 2026
Who we are
Nicola Robinson, trading as The Nutmeg Café, is responsible for the personal information described in this notice.
You can contact Nicola by email at hello@thenutmegcafe.co.uk, by telephone on 01303 238919, or by writing to The Nutmeg Café, 115 High Street, Hythe, Kent CT21 5JH.
Enquiries
When you contact us, we receive the details you provide, such as your name, email address, phone number and message. An event enquiry may also include a preferred date, guest numbers or other arrangements.
We use this information to respond to your enquiry and deal with any related follow-up. We do not use enquiry details for marketing.
Our lawful basis is our legitimate interest in answering café enquiries and running our business. Where you ask us to arrange a booking or event, we may also need the information to take steps at your request before entering into a contract.
Fields marked as required are needed to handle your enquiry. Sending a form does not confirm a booking. Please avoid including sensitive personal information unless it is necessary for your enquiry.
Who can see your information
Nicola and authorised café team members handle enquiries. Hostinger provides our website and email hosting, and Rowe Creative may access information where needed to maintain or support the website.
We do not sell personal information. Our service providers may process data outside the UK. Where required, appropriate safeguards apply, such as approved contractual terms. Hostinger’s data processing terms explain the safeguards it uses.
How long we keep it
We keep enquiry emails only for as long as we need them to respond to your enquiry and deal with any related follow-up. We delete them when they are no longer needed and, in any event, within five years of our last contact with you.
Website services
Our hosting service processes technical information, such as IP addresses and page requests, to deliver and protect the website. This information is kept only for as long as needed for those purposes.
We do not currently use advertising trackers or visitor analytics on this website. Essential technologies may be used to provide and protect website functions.
Our typefaces are supplied by Google Fonts. Loading them sends your IP address and technical request information to Google. You can read Google’s privacy information.
Links to Google Maps and social media take you to third-party services, which have their own privacy and cookie policies.
Your choices and rights
You can ask us to access or correct your personal information, or to delete it, restrict its use or provide a portable copy where the relevant right applies. You can also object to processing based on legitimate interests.
Contact Nicola using the details above. You can also complain to the Information Commissioner’s Office.